I have been shopping here for about 8 years. In those 8yrs I have continually been disappointed. I kept returning b/c in Lynchburg, there wasn't many choices. Half the time I would visit, the kids area would be stuffed with clothes so I had no choice but to let me children play outside the area. I cant tell you how many times employees would scoff. Like they didn't like children. Yet, they are working in a CHILDRENS consignment store. I finally made the decision to travel to Roanoke to shop at OUAC and I LOVE IT! They send you coupons via text and have 3 to 4 times the amount of clothes. Prices are better too!
Need to be better on their advertising.
A good selection of quality clothes fur a good price!
Costumer services is terrile, my husband go today to let some clothes, the staff laughing about him. Dont respect the client, and the end he wait his time they dont like nothing. Last year my husband let their clothes the woman said he must return later. When he return she said was no record he let clothes their and they dont give him any money.
It sucks i had stuff that was new and they gave me 4 dollars for 8 items of clothes..and i had everything washed and neatly folded and when i got it back it was trashed in the box...then they had an attitude when i said i might be able to get more from somewhere else and they acted i was supposed to be greatful for what they gave me and only do business with them they have poor customer service would not ever come back or recommend anyone go there
Once Upon A Child is a US Department Store based in Forest, Virginia. Once Upon A Child is located at 18013 Forest Rd # B01, Forest, VA 24551, USA.
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