Called to set up a new patient appointment and the lady I spoke with was very rude and spoke to me as if I was an idiot. Didn't even consider going to them after the initial phone conversation.
Before moving to North Carolina I was a patient of forest family physicians for over 10 years. I found the practice to be extremely caring and helpful to me with my health concerns. My primary physician was dr. Jarrett Dodd. He took adequate time to hear my concerns and I did not feel rushed when I saw him.
We had been waiting over 72 hours to get my fiances insulin filled. They (Amber and Vicky) claimed over the phone they took note that it was urgent (because he was totally out). We called everyday for three days to urgently try and obtain his insulin. We never got a call and they never sent the prescription to the pharmacy. We finally went in to get a physical prescription and when they checked the computer it said that no note or memo had been taken down that he was out of insulin.
I love Forest Family Physicians! Christi Billings is the best doctor there! She's compassionate,understanding, and actually takes the time to listen instead of trying to get you in and out of her office!
they have TERRIBLE customer service. stay away.
Forest Family Physicians is a US Doctor based in Forest, Virginia. Forest Family Physicians is located at 1175 Corporate Park Dr, Forest, VA 24551, USA.
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